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Get your first AI answer from your shop

Filmed on the live product, on our fictional Lipa Tea demo shop.
  1. Create your HelpStack account and confirm your email address.
  2. On the welcome screen, skip social channels for now. You can connect them later.
  3. Open a public page on your shop that contains a complete answer, such as your shipping policy.
  4. Copy that page’s web address into What’s your website?, then choose Read my website.
  5. Wait while HelpStack reads the page and opens the practice answer screen.
  6. Ask one question your customers really send you, such as “Do you ship to Austria?”
  7. Read the answer and open its source. If a detail is missing, improve the shop page first, then let HelpStack read it again.
  8. When the answer matches your policy, connect your first customer channel and try the same question there.

Tip: start with one clear policy page. Prices, destinations and exceptions written in plain language give the AI a better source than facts scattered across banners, checkout screens and images.