Anleitungen
Get your first AI answer from your shop
- Create your HelpStack account and confirm your email address.
- On the welcome screen, skip social channels for now. You can connect them later.
- Open a public page on your shop that contains a complete answer, such as your shipping policy.
- Copy that page’s web address into What’s your website?, then choose Read my website.
- Wait while HelpStack reads the page and opens the practice answer screen.
- Ask one question your customers really send you, such as “Do you ship to Austria?”
- Read the answer and open its source. If a detail is missing, improve the shop page first, then let HelpStack read it again.
- When the answer matches your policy, connect your first customer channel and try the same question there.
Tip: start with one clear policy page. Prices, destinations and exceptions written in plain language give the AI a better source than facts scattered across banners, checkout screens and images.