Answer every customer
in their own language
Selling across Europe means support in five languages at once. HelpStack auto-translates every message, drafts the reply with AI, and keeps Instagram, Messenger, email and chat in one inbox — so a small team handles it all.
No credit card required · Free plan forever
Why webshops choose HelpStack
Sell everywhere.
Support in one place.
Reply in their language, automatically
A customer writes in Croatian, gets answered in Croatian. No plugins, no copy-pasting Google Translate — translation is built into the inbox both ways.
Every channel a store actually uses
Instagram DMs, Messenger, email and website chat land in one inbox. Stop switching tabs to find where a customer messaged you.
AI answers from your store
Point it at your site and it answers product, shipping and returns questions from your own content. The AI drafts; a human approves — it never goes rogue.
The platform
One platform,
every channel.
Never miss a message
- Email, Facebook Messenger, Instagram DM, web chat widget
- Real-time sync via Socket.io. Updates the moment they arrive.
- Smart search across all conversations
- Conversation threading and assignment to agents
Pricing
Simple, transparent pricing.
Start free. Upgrade as you grow.
Free
500 tokens/mo · Unlimited channels
≈ 83 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Starter
8,000 tokens/mo · Unlimited channels
≈ 1,333 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Growth
30,000 tokens/mo · Unlimited channels
≈ 5,000 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Estimated on our fastest model (gpt-4o-mini) for typical questions. Conversations that use AI tools, image analysis, premium models, or long histories use more credits.
All prices exclude VAT. Applicable tax is calculated at checkout.
Enterprise-grade security, built in from day one.
For online stores