Why HelpStack
Everything your support team
needs to succeed.
78%
of customers buy from the first company that responds to their inquiry.
Speed-to-lead isn't a support metric. It's a sales advantage. HelpStack delivers it across every channel and language.
Source: LeadResponse research
Respond 10x faster
One inbox for every channel. No more tab-switching between Facebook, email, and Instagram. Every message in one place, in real time.
Cut support costs with AI
AI suggests the right reply for every conversation. Agents approve in one click. Spend less time typing, more time solving.
Delight every customer, everywhere
Auto-translate 40+ languages. Customers write in theirs, agents read in theirs. Remove the language barrier from your support entirely.
The platform
One platform,
every channel.
Never miss a message
- Email, Facebook Messenger, Instagram DM, web chat widget
- Real-time sync via Socket.io. Updates the moment they arrive.
- Smart search across all conversations
- Conversation threading and assignment to agents
Customer story
From the team at
Foto Delavnica.
“We've been using HelpStack for our 4 brands in Slovakia, Croatia, Poland, and Slovenia. Before that, we weren't answering on time. Now we have everything under control.”
Bojan
Foto Delavnica
Enterprise-grade security, built in from day one.
Pricing
Simple, transparent pricing.
Start free. Upgrade as you grow.
Free
500 tokens/mo · Unlimited channels
≈ 83 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Starter
8,000 tokens/mo · Unlimited channels
≈ 1,333 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Growth
30,000 tokens/mo · Unlimited channels
≈ 5,000 resolved conversations/mo
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Website crawling
- White-label
- Bring your own AI key
Estimated on our fastest model (gpt-4o-mini) for typical questions. Conversations that use AI tools, image analysis, premium models, or long histories use more credits.
All prices exclude VAT. Applicable tax is calculated at checkout.
FAQ
Common questions,
honest answers.
What channels does HelpStack support?+
How long does setup take?+
Can I try it for free?+
What languages are supported?+
Is my data secure?+
What AI do I get on the Free plan, and what happens if I exceed my limit?+
Honestly? We didn't plan to sell this. We built HelpStack inside our own business because our team was drowning in Gmail tabs across four countries. Once it actually worked, other teams asked for it. So here it is. Try it for free.
Jernej Kočica
Co-founder & CTO, HelpStack