Answer every customer
in seconds, with AI
HelpStack drafts a ready-to-send reply for every message — in your brand voice, across every channel. Your team reviews, tweaks if needed, and sends. Support that keeps up with your inbox.
No credit card required · Free plan forever
How the AI helps
Less typing.
More solving.
Instant draft replies
Every incoming message arrives with a suggested response, ready to send or edit — no blank-page typing.
On-brand, every time
Suggestions are grounded in your past answers and knowledge base, so the tone and facts match your business.
Human in the loop
Nothing sends automatically. Agents approve, edit, or rewrite — you keep full control of customer-facing replies.
The platform
One platform,
every channel.
Never miss a message
- Email, Facebook Messenger, Instagram DM, web chat widget
- Real-time sync via Socket.io — updates the moment they arrive
- Smart search across all conversations
- Conversation threading and assignment to agents
Pricing
Simple, transparent pricing.
Start free. Upgrade as you grow.
Free
500 tokens/mo · 1 channel
≈ 83 resolved conversations/mo
- Unlimited channels & team
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Priority support
- White-label
- Website crawling
- Bring your own AI key
Starter
8,000 tokens/mo · Unlimited channels
≈ 1,333 resolved conversations/mo
- Unlimited channels & team
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- API access
- Priority support
- White-label
- Website crawling
- Bring your own AI key
Estimated on our fastest model (gpt-4o-mini) for typical questions. Conversations that use AI tools, image analysis, premium models, or long histories use more credits.
Need more tokens? Top up anytime — tokens roll over for 1 year.
Boost
3,500 tokens
Pro Boost
16,000 tokens
Mega Boost
60,000 tokens
All prices exclude VAT. Applicable tax is calculated at checkout.
Enterprise-grade security,
built in from day one.
Your data is encrypted at rest and in transit, backed up daily, and never shared with third parties.
AES-256 Encryption
Data encrypted at rest and in transit
GDPR Compliant
EU data residency options available
SOC 2 Ready
Security controls audited annually
Data Never Shared
Your data stays yours — always
About the AI