HelpStackHelpStack

Built for our own shop. Four brands, four countries.

Every customer message in one inbox.
Answered by AI that knows your business.

Email, Instagram, Facebook, WhatsApp and website chat, in one place. Give us your website and we'll build an agent that answers from it in about 20 seconds.

No signup, about 20 seconds, we only read public pages

or start your account
or

Try it for free

Jernej Kočica

We run a photo business too. Four brands across Slovenia, Croatia, Slovakia and Poland, and customers reaching us on email, Instagram, Facebook, WhatsApp and the website chat all at once. We built HelpStack because we were losing hours a day to it, not because we wanted to sell software. It worked. So we opened it up.

Jernej Kočica

Co-founder & CTO, HelpStack

LinkedIn

Why HelpStack

Everything your support team
needs to succeed.

78%

of customers buy from the first company that responds to their inquiry.

Speed-to-lead isn't a support metric. It's a sales advantage. HelpStack delivers it across every channel and language.

Source: LeadResponse research

Respond 10x faster

One inbox for every channel. No more tab-switching between Facebook, email, and Instagram. Every message in one place, in real time.

Cut support costs with AI

AI suggests the right reply for every conversation. Agents approve in one click. Spend less time typing, more time solving.

Delight every customer, everywhere

Auto-translate 40+ languages. Customers write in theirs, agents read in theirs. Remove the language barrier from your support entirely.

What our customers say

Real business owners.
Real stories.

Robi

Small business owner

Answering customer questions live on the chat widget, day and night.

Josh

Small business owner

Replying to every visitor in real time on the chat widget with HelpStack's AI assistant.

The platform

One platform,
every channel.

Never miss a message

  • Email, Facebook Messenger, Instagram DM, web chat widget
  • Real-time sync via Socket.io. Updates the moment they arrive.
  • Smart search across all conversations
  • Conversation threading and assignment to agents

Enterprise-grade security, built in from day one.

AES-256 Encryption
GDPR Compliant
SOC 2 Ready
Data Never Shared

Pricing

Simple, transparent pricing.
Start free. Upgrade as you grow.

No credit card required·Cancel anytime·Hosted in the EU·GDPR compliant

Free

€0forever

500 tokens/mo · Up to 10 channels

≈ 83 resolved conversations/mo

  • Unlimited channels & team
  • Free chat widget for your website
  • Priority support
  • AI auto-reply
  • Basic analytics
  • Advanced analytics
  • Custom agent tools
  • Website crawling
  • White-label
  • Bring your own AI key

Starter

€29per month + VAT

8,000 tokens/mo · Unlimited channels

≈ 1,333 resolved conversations/mo

  • Unlimited channels & team
  • Free chat widget for your website
  • Priority support
  • AI auto-reply
  • Basic analytics
  • Advanced analytics
  • Custom agent tools
  • Website crawling
  • White-label
  • Bring your own AI key
Most Popular

Growth

€79per month + VAT

30,000 tokens/mo · Unlimited channels

≈ 5,000 resolved conversations/mo

  • Unlimited channels & team
  • Free chat widget for your website
  • Priority support
  • AI auto-reply
  • Basic analytics
  • Advanced analytics
  • Custom agent tools
  • Website crawling
  • White-label
  • Bring your own AI key

Enterprise

Customcontact sales

Unlimited tokens · Unlimited channels

Unlimited resolved conversations

  • Unlimited channels & team
  • Free chat widget for your website
  • Priority support
  • AI auto-reply
  • Basic analytics
  • Advanced analytics
  • Custom agent tools
  • Website crawling
  • White-label
  • Bring your own AI key

Estimated on our fastest model (gpt-4o-mini) for typical questions. Conversations that use AI tools, image analysis, premium models, or long histories use more credits.

All prices exclude VAT. Applicable tax is calculated at checkout.

FAQ

Common questions,
honest answers.

What channels does HelpStack support?+
HelpStack natively supports Email (IMAP), Facebook Messenger, Instagram DM, and web chat widget. More integrations are added regularly.
How long does setup take?+
Under 15 minutes for your first channel. Connect Facebook and Instagram via OAuth in seconds; email via IMAP credentials. The web widget is a single script tag.
Can I try it for free?+
Yes. The Free plan is permanent with no credit card required. Starter and Growth plans include a 14-day free trial so you can test all features before committing.
What languages are supported?+
Auto-translation covers 40+ languages via Google Cloud Translate. Agents see all inbound messages in their preferred language automatically.
Is my data secure?+
All data is encrypted with AES-256-GCM at rest and TLS in transit. HelpStack is GDPR compliant and your data is never shared with third parties.
What AI do I get on the Free plan, and what happens if I exceed my limit?+
Free includes 500 AI credits a month, which is roughly 125 drafted replies on our default model, or about 83 conversations resolved end to end. How far it goes depends on the model you pick: a heavier one such as GPT-4o costs about ten times more per reply. There's no auto-reply on Free; agents always click to send. When your credits run out on Free or Starter, AI generation pauses until the next billing cycle or until you top up. Growth and Enterprise get fair-use alerts instead. No hard stop.

Ready to transform your customer support?

Join thousands of teams responding faster with HelpStack.

No credit card required